Privacy Policy
1. Introduction
Joelledeco.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit Joelledeco.com or make a purchase from our store. Please read this policy carefully to understand our views and practices regarding your personal data.
2. Information We Collect
2.1. Personal Information:
We may collect personal information that you voluntarily provide to us when you register on the website, place an order, subscribe to our newsletter, or contact us. This information may include:
Name
Email address
Shipping address
Billing address
Phone number
Payment information
2.2. Non-Personal Information:
We may collect non-personal information about you whenever you interact with our website. This may include your browser type, the type of device you are using, the pages you visit, the time and date of your visit, and other statistical data.
3. How We Use Your Information
We use the information we collect in the following ways:
3.1. To Process Transactions:
We use your personal information to process your orders, manage your account, and provide you with customer support.
3.2. To Improve Our Website:
We use non-personal information to understand how our website is used and to improve its functionality and content.
3.3. To Communicate With You:
We use your personal information to send you order confirmations, updates, newsletters, and other communications related to our services. You can opt-out of receiving marketing communications at any time by following the unsubscribe link in our emails.
3.4. For Legal Purposes:
We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
4. Information Sharing and Disclosure
4.1. Third-Party Service Providers:
We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and email delivery. These providers are obligated to protect your information and only use it for the purposes for which it was disclosed.
4.2. Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
4.3. Legal Requirements:
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.
5. Security of Your Information
We take reasonable measures to protect the security of your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.
6. Your Rights and Choices
6.1. Access and Update Information:
You have the right to access and update your personal information. You can do this by logging into your account or contacting us directly.
6.2. Opt-Out:
You may opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails you receive or by contacting us directly.
6.3. Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your experience on our website. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, some parts of the website may not function properly without cookies.
7. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website. Your continued use of the website after any such changes constitutes your acceptance of the new Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
info@joelledeco.com or calling 418.559.9584